World Map Image
- Home

- Customer Portal

- Sales Territories
  - United States
  - Europe

- Technical Service
  - United States

- Distributor Locator

- Original Equipment Dealers

- Trade Shows

- Contact Us

- Subscribe
    - Edit my profile

try the forum Got a question?

-Got a minute?
   - Take a survey
Customer Portal
Prestolite Electric has set up a customer portal (extranet) to allow our customers access to some of our internal systems. This will allow you to view the status of your orders, place orders, check pricing, check inventory, and other features. Access to the Customer Portal requires a username and password, which can be obtained from your sales or customer service representative.

Starter and Alternator
    Current Notices
    Java™ 7
The Prestolite Customer Portal now supports Java™ 7. Please click here to test the version of Java™ installed on your system.

Download 32 bit Java™

Installing Java
Installieren von Java DE
Installing Java EN
Instalación de Java ES
Installer Java FR
    Firefox® 11
Firefox® disables the Java™ Add-On by default. To enable Java™ in Firefox®, please follow these steps.
  1. Click Tools in the menu bar
  2. From the Drop-Down menu, click Add-ons
  3. Click on 'Plugins'
  4. In the list of Add-ons find: 'Java(TM) Platform xxxxx'
  5. Click the Enable button for 'Java(TM) Platform xxxxx'
  6. Close All instances of Firefox®
Java™ should now be enabled in Firefox®. If you are unable to do this or would like help please contact RJ at 001 734.582.7217
Windows® 7
Having trouble accessing the customer portal using Windows® 7?

We have found an issue when using Microsoft® Windows® 7 and Java™ to access our customer portal. To gain access to the customer portal a 32 bit Java™ installation is required. Please click the link below and download the 32 bit version of Java™. If you need help installing Java™, please contact RJ at 001 734.582.7217.

Download 32 bit Java™

"Unable to Connect"
Having trouble connecting to the customer portal?

In some cases either your ISP, Security Software or company may block access to port 4445, which our default link uses. If you are unable to connect to the customer portal and are receiving an error similar to "Unable to connect," please contact your IT group and ask them to unblock port 4445.

If you would like help please contact RJ at 001 734.582.7217