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Customer Portal
Prestolite Electric has set up a customer portal (extranet) to allow our customers access to some of our internal systems. This will allow you to view the status of your orders, place orders, check pricing, check inventory, and other features. Access to the Customer Portal requires a username and password, which can be obtained from your sales or customer service representative.


Starter and Alternator
      Current Notices
Internet Explorer® 8
The Prestolite Customer Portal requires a modification to your computers registry for successful operation. This only applies to IE® 8 and should be modified by an IT professional only.
  • The registry entry that needs to be modified is: HKLM\software\Microsoft\Internet Explorer\Main
  • The value for DEPOff should be changed from 0 to 1

* This is a recommendation and should only be done by an IT professional. Failure to perform this modification correctly could cause Internet Explorer® to stop functioning and or other system problems.

Windows® 7
Having trouble accessing the customer portal using Windows® 7?

We have found an issue when using Microsoft® Windows® 7 and Java™ to access our customer portal. To gain access to the customer portal a 32 bit Java™ installation is required. Please click the link below to download a 32 bit version of Java™. If you need help installing Java™, there is an "Installation Instructions" link below the "Free Java Download" on the Java™ download page.

Download 32 bit Java™



If you would like help please contact RJ at 001 734.582.7217