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Customer Portal
Prestolite Electric has set up a customer portal (extranet) to allow our customers access to some of our internal systems. This will allow you to view the status of your orders, place orders, check pricing, check inventory, and other features. Access to the Customer Portal requires a username and password, which can be obtained from your sales or customer service representative.

Starter and Alternator
    Current Notices
    Java™ 7
The Prestolite Customer Portal now supports Java™ 7. Please click here to test the version of Java™ installed on your system.

Download 32 bit Java™

Installing Java
Installieren von Java DE
Installing Java EN
Instalación de Java ES
Installer Java FR
    Java™ 8 Update 25
Required Changes
  1. Click on the start menu
  2. Click on Control Panel
  3. Depending on your Windows version
    1. Windows XP - Click on the Java control panel
    2. Windows 7 - Click on Programs
      1. Click on the Java Control Panel
  4. Go to the Advanced Tab and scroll to the bottom
  5. Uncheck the Use TLS 1.1 and Use TLS 1.2
  6. Click Apply
  7. Close the Java control panel and any other window opened
  8. Restart your browser and try the Prestolite Portal again
If you would like help please contact RJ at 001 734.582.7217
Windows® 7
Having trouble accessing the customer portal using Windows® 7?

We have found an issue when using Microsoft® Windows® 7 and Java™ to access our customer portal. To gain access to the customer portal a 32 bit Java™ installation is required. Please click the link below and download the 32 bit version of Java™. If you need help installing Java™, please contact RJ at 001 734.582.7217.

Download 32 bit Java™

"Unable to Connect"
Having trouble connecting to the customer portal?

In some cases either your ISP, Security Software or company may block access to port 4445, which our default link uses. If you are unable to connect to the customer portal and are receiving an error similar to "Unable to connect," please contact your IT group and ask them to unblock port 4445.

If you would like help please contact RJ at 001 734.582.7217